FAQs
🌿Practical Apothecary – Frequently Asked Questions (FAQ)
1. What makes Practical Apothecary products different?
Our products are handcrafted in small batches using only organic, natural ingredients. We never use synthetic fragrances, parabens, or harsh chemicals—just pure plants, herbs, and botanicals designed to nourish the mind, body, and soul.
2. Are your products cruelty-free?
Yes. All Practical Apothecary products are cruelty-free. We never test on animals and are committed to ethical, responsible production.
3. Where do you source your ingredients?
We partner with trusted organic farms and ethical suppliers. Our focus is on sustainability and transparency from soil to shelf.
4. How should I store my products?
Keep products in a cool, dry place away from direct sunlight. Since our formulas are natural and free from synthetic preservatives, they may have a shorter shelf life than mass-produced alternatives. Use within 6–12 months for best results.
5. Do you offer custom gift baskets or corporate orders?
Yes! We love creating personalized baskets for birthdays, holidays, employee appreciation, and special events. Contact us directly for bulk or custom orders.
6. Are your soaps safe for sensitive skin?
Our soaps are formulated with gentle oils and herbs, making them suitable for most skin types, including sensitive skin. However, we always recommend patch-testing a new product on a small area first.
7. Do you ship nationwide?
Yes, we ship across the United States. All orders are carefully packaged with eco-friendly materials to ensure safe delivery.
8. What is your return or exchange policy?
Due to the personal nature of bath and body products, we cannot accept returns on opened items. If your order arrives damaged or incorrect, please reach out within 7 days and we’ll make it right.
9. How long will it take to receive my order?
Orders are typically processed within 2–3 business days. Shipping times vary based on location, but most packages arrive within 5–7 business days after processing.
10. Do you offer men’s or daily essentials?
Yes. Our collection includes products designed for men, as well as daily essentials like soaps, facial care, and herbal remedies. All share the same focus: simple, natural, plant-based care.
11. Where can I follow Practical Apothecary?
Stay connected with us on Instagram, Facebook, X and Tiktok for wellness tips, product updates, and behind-the-scenes looks at our apothecary process.